Top-rated service at Banc De Binary
Staff often go out of way to help clients
Traders with online binary options firm, Banc De Binary, have awarded its customer support service 5 out of 5 stars in a survey conducted last month.
Binary option trading offers a controlled investment environment with potential profits of up to 90% per trade. As a result the industry has seen a boom in popularity after the 2008 financial crisis, both among new and experienced traders. This surge has placed pressure on online firms to meet client demand while still retaining a high quality of service.
Banc De Binary has already earned several awards for its trading platforms, brokerage services and account security. However, the latest 5 stars’ achievement has special meaning for the firm, being its firm’s first customer vote of confidence.
Head of Customer Support, Ms Sarah Hayes, expressed her thanks, “We are very touched by the high rating from our own traders. When recruiting we look for support staff who are helpful, positive and will go the extra mile to assist our customers. So it is great for staff to know that their efforts are recognised and appreciated.”
Banc De Binary offers 24/7 customer support in 8 different languages for its traders. This support is available via phone, email, live chat and skype. The support team is the first point of contact for those interested in binary options, and also assists clients with accounting, technical and general trading queries.
Traders are also assigned to account executives, who provide educational guidance and live trading signals to help clients grow their financial capital.
As part of the survey, hundreds of customers who used the support service last month were randomly selected and asked to rate the quality of assistance they were given. The CEO, Oren Laurent, expressed his delight with the result, “In this 24/7 online industry, it is so important that traders feel confident and informed, and know that they always have help available.”
Laurent added that he will be treating the whole team to dinner our as a celebration. “They’ve earned it. Our support team has long been doing a tremendous job – this award is simply further proof of that.”
Those interested in trading binary options are encouraged to contact the Banc De Binary support team and see for themselves the winning service. All customers are entitled to a $50,000 demo account to practice with.